Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.polariszw.com (the "Site").
Personal Information We Collect
When we talk about "Personal Information" in this policy, we are referring to two types of information: Device Detail and Order Detail.
Device Detail (Collected Automatically)
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view and how you interact with the site. We collect this using:
- Cookies: Data files placed on your device. For more, visit All About Cookies.
- Log Files: These track actions on the site and collect data like your IP address, browser type, and ISP.
- Web Beacons, Tags, and Pixels: Electronic files that record how you browse the site.
Order Detail (Provided by You)
When you make or attempt a purchase, we collect certain information from you, including your name, billing and shipping addresses, payment information (like credit card numbers), email address, and phone number.
How We Use Your Personal Information
We use the information we collect to operate our site and provide our services. Here’s how:
Using Order Detail, we:
- Fulfill any orders placed through the Site (including processing payments, arranging shipping, and providing invoices).
- Communicate with you directly.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
Using Device Detail, we:
- Screen for potential risk and fraud (in particular, your IP address).
- Improve and optimize our Site by generating analytics about how our customers browse and interact with it.
- Assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it, as described above. For example:
- We may use platforms like Shopify to power our online store. You can read more about how Shopify uses your information here.
- We use Google Analytics to help us understand how our customers use the Site. You can read about how Google uses your information here. You can also opt-out of Google Analytics here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Targeted Advertising and Your Choices
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the NAI’s educational page here.
You can opt out of targeted advertising using the links below:
- Facebook: Ad Settings
- Google: Ad Settings
- Bing: Personalized Ads Policy
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your Rights & Data Retention
Your Rights (for European Residents):
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Please note that we process your information to fulfill contracts (like an order) or to pursue our legitimate business interests. Your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention:
When you place an order through the Site, we will maintain your Order Detail for our records unless and until you ask us to delete this information.
Policy Changes & Contact
Changes: We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us: For more information about our privacy practices, or if you have questions or concerns, please contact us via our Contact Page.
Polaris Systems: Our approach works so well because we provide a single point of contact for every customer, creating multiple efficiencies. We aim to ensure a seamless experience, resulting in partnerships that deliver improved value and minimal downtime. This is how we achieve true customer satisfaction.
We are available 24/7, 365 days a year. Contact us anytime!
