Dairibord Issues Urgent Recall of Yummy Yoghurt After Spoilage Complaints

One of Zimbabwe's largest dairy producers, Dairibord, has issued a public apology and an urgent recall of its Yummy Yoghurt brand after receiving a flood of complaints from customers about the product spoiling well before its expiry date.

A supermarket aisle with Dairibord's Yummy Yoghurt on the shelves.

The Issue: Premature Spoilage

In a public notice released on Tuesday, October 7, 2025, Dairibord Zimbabwe confirmed that its Quality Assurance team had received numerous reports of Yummy Yoghurt "spoiling prematurely, resulting in an unacceptable product experience." The company announced that the matter was under urgent investigation.

Dairibord's Response

Dairibord has taken the issue seriously, emphasizing its commitment to protecting consumer trust. In its official apology, the company stated:

"We sincerely apologise for this inconvenience and the disappointment this has caused to our loyal customers. The trust you place in the Dairibord brand is paramount."

What Customers Should Do

Dairibord has instructed all customers who are in possession of the affected yoghurt to return it to the nearest Dairibord Sales Shop for an immediate product replacement.

The company has encouraged any customer with concerns or feedback to contact their Customer Care team directly via:

  • WhatsApp: +263 779 420 404
  • Landline: +263 8688 002 245
  • Email: feedback@dairibord.com

Frequently Asked Questions

The urgent recall is specifically for the **Dairibord Yummy Yoghurt** brand.

The recall was initiated after Dairibord received multiple complaints from customers that the product was spoiling prematurely, well before its official expiry date.

If you are in possession of Dairibord's Yummy Yoghurt, you are advised to return it to the nearest Dairibord Sales Shop, where you will be given a replacement product.

You can contact Dairibord's Customer Care team via WhatsApp at +263 779 420 404, by landline at +263 8688 002 245, or by email at feedback@dairibord.com.


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